On a recent visit to Tony Romas Riyadh, my friends and I were excited to see new items on the menu. We arrived during salah so we had enough time gazing at the huge photos of their beef medallion and spare ribs. We got hungrier by the minute; our mouths salivating at the new dishes. They looked so yummy and juicy on the photos! When we got inside, the place is still the same with their wooden interiors and we felt right at home. There were open areas but we love the ones with the couches overlooking Olaya street. We decided to revert to our usual orders because we can’t decide what we want to try first on the new ones, not that we didn’t try deciding. Also, most of their steaks are not available. Actually, most of the items in their menu are not available. Seriously, what happened?! When our Kickin’ Shrimp arrived, it was dismal. They were smaller than I remembered. It was still delicious, yes, but I was unsatisfied with the size and serving. Disappointed, I turn to the BBQ Ribs. At least this one is nicer than the one we had the last time. It was sweet and smoky. The baby back ribs, which Tony Roma’s is well-known for, was tender and well-proportioned. Again, there were chewy parts that I had to let go; a series of teeth gnashing just won’t cut it. Our extra order of mashed potato looked better in the photo and was not even close to it. It wasn’t “overloaded” with goodness as its name promised. The carrot cake was plain sweet and nutty. And their regular soda didn’t even taste like the usual. I had to ask if I was drinking the diet version or the watered version.
What happened to Tony Roma’s? I hope things get better from now on because we’re willing to return. We know Tony Roma’s can still serve the dishes we loved. After all, this house of ribs takes pride in using the freshest ingredients and innovative cooking techniques, serving mouth-watering dishes and memorable meals, and having an attentive staff. We know that because we’ve eaten here and experienced those. We were witnesses to that a few years ago. And even if we had a subpar experience recently, we still hope for the best next time.Tony Romas,